Privacy Policy

This Privacy Policy is designed to help you understand how ThemeExplore collects, uses, and protects your personal information. As technology and privacy laws evolve, this policy may be updated. If significant changes occur, we will notify users via our homepage and customer dashboard. By continuing to use ThemeExplore’s services after such updates, you agree to the revised terms.

By signing up for any of the products or services offered by ThemeExplore (the “Services”), you agree to this Privacy Policy and the ThemeExplore Terms of Service. This is a legally binding agreement between you (the user) and ThemeExplore and its affiliates.

If we introduce new features or tools, they will also fall under this policy. We strive to maintain the accuracy and integrity of your personal data and will respond to access or update requests as required by law.

ThemeExplore Privacy Policy and GDPR Compliance Overview:

1. GDPR & Data Collection

The General Data Protection Regulation (GDPR), effective May 27, 2024, enhances personal data protection across Europe. It provides users with increased control over their personal data, such as name, email address, and IP address.

You will always be informed about:

  • What data is collected

  • How it is used

  • Who may access it

2. Types of Data Collected
a. What personal data do we collect?

When registering, placing an order, or subscribing on ThemeExplore, you may be asked to enter:

  • Name

  • Email address

  • Phone number

  • Other relevant details

b. When do we collect it?

We collect information when you:

  • Register or place an order

  • Subscribe to a newsletter

  • Submit a support ticket or feedback

  • Use Live Chat

  • Interact with the site

c. How do we use your information?

We may use your data to:

  • Personalize user experience

  • Improve our website and customer service

  • Process transactions securely

  • Respond to inquiries and support requests

  • Collect feedback, reviews, or ratings

3. Data Protection Measures

  • Regular security scans for vulnerabilities and malware

  • Secure Socket Layer (SSL) encryption for sensitive information

  • Limited access to personal data (authorized personnel only)

  • All transactions are handled through a secure payment gateway

  • No credit card details are stored on our servers

4. Cookies Usage

Yes, ThemeExplore uses cookies to:

  • Store and recall items in your shopping cart

  • Understand user preferences for future visits

  • Analyze traffic and interactions for improvements

  • Support ad personalization and remarketing

You may control cookie behavior through your browser settings. Disabling cookies may affect site functionality.

5. Third-Party Disclosure & Links

We do not sell, trade, or transfer your personally identifiable information to third parties.

Our website may link to third-party sites. These sites have independent privacy policies, and we are not responsible for their content or practices.

6. Google & Advertising

We may use:

  • Google AdSense

  • Google Analytics

  • Remarketing features

  • Display Network Impression Reporting

Google may use cookies (e.g., DART) to show ads based on prior interactions. You may opt out via Google’s Ads Settings or the Network Advertising Initiative’s opt-out page.

7. Your Choices & Opt-Out

You can:

  • Set ad preferences via Google Ad Settings

  • Opt out using browser plugins (like Google Analytics Opt-Out Add-on)

8. California Online Privacy Protection Act (CalOPPA)

We comply with CalOPPA:

  • Users can visit anonymously

  • Privacy Policy link is visible on the homepage

  • You’ll be notified of updates via the Privacy Policy page

You may update your information by:

  • Email

  • Phone

  • Logging into your account

  • Submitting a support ticket

9. Do Not Track (DNT) Signals

We honor Do Not Track signals and do not plant cookies or use advertising if your browser has DNT enabled.

10. Third-Party Behavioral Tracking

We may allow third-party tracking for marketing analysis and retargeting purposes.

11. COPPA (Children Online Privacy Protection Act)

ThemeExplore does not knowingly collect data from children under 13. Our services are not intended for children.

12. Fair Information Practices

If a data breach occurs:

  • We will notify users via email and/or phone within 7 business days

  • We follow the Individual Redress Principle, allowing users to seek legal recourse for non-compliance

13. Data Access, Correction & Deletion

You have full access to your personal data. If your information is incorrect or no longer needed, you can edit or delete it anytime through your account or by contacting our support.

14. Contact Information

If you have any questions regarding this policy or need to exercise your rights:

📧 Email us at: info@themeexplore.com
📞 Or submit a ticket through our Contact Page